Terms and Conditions

1. Introduction

Emberjet OÜ is a private limited company registered in Estonia under registration code 17109922 on 08.11.2024. Our registered address is Estonia, Harju maakond, Tallinn, Kesklinna linnaosa, Tartu mnt 67/1-13b, 10115. For any inquiries, you can reach us at [email protected].

These Terms and Conditions ("T&Cs") govern the relationship between Emberjet OÜ and any individual or business ("the Client") ordering services from us. By submitting an Order Form and making payment, the Client agrees to these T&Cs.

2. Services Offered

  • Website design and development.
  • Purchasing hosting and domain services on behalf of the Client.
  • Up to three (3) revisions for the delivered project.
  • Annual service fees covering hosting, domain renewal, and basic maintenance.
  • Optional add-ons, such as e-commerce setup, additional pages, and maintenance services.

Specific services and deliverables will be outlined in the Order Form completed by the Client.

3. Payment Terms

  • We initially charge you (the Client) a base price for the services. During the process, the costs may increase or decrease depending on your requests and changes. Any adjustments to the costs will only be made with your coordination and approval.
  • We charge the full cost of the services before we begin work.
  • For annual services (e.g., hosting, domain renewal, and maintenance), payment must be made at least 14 days before the renewal date.
  • Payment methods include bank transfer and online payment. All payments must be made in euros (€).
  • Failure to pay may result in suspension of services until payment is received. Late payments may incur penalties of [percentage]% per day.
  • Fees for work completed up to a cancellation date are non-refundable.

4. Project Scope and Revisions

  • The project includes up to three (3) revisions. Additional revisions will be billed at €[rate] per revision.
  • The Client is responsible for providing all necessary content (e.g., text, images) unless otherwise agreed in writing.
  • The Client must provide timely feedback and approvals to avoid delays.
  • Any changes requested outside the agreed project scope will be considered a new request and billed separately.

5. Hosting and Domain Services

  • We will purchase hosting and domain services on behalf of the Client. Ownership of the hosting account and domain name will be transferred to the Client upon project completion.
  • Annual hosting and domain renewal fees are the responsibility of the Client unless included in an ongoing service agreement.
  • We are not liable for hosting provider downtimes, delays, or issues caused by third-party providers.
  • The Client must ensure that hosting and domain renewals are paid on time to avoid service interruptions. We are not responsible for data loss or domain expiration due to missed payments.

6. Service Fees and Add-Ons

  • The annual service fee covers hosting, domain renewal, and standard website maintenance.
  • Optional add-ons, such as e-commerce setup, additional pages, or maintenance, are billed separately based on the Client's request.
  • Pricing for add-ons will be specified before work begins.
  • For ongoing maintenance agreements, the Client must provide detailed descriptions of required tasks to avoid misunderstandings.

7. Intellectual Property and Copyright

  • All intellectual property rights for the completed website, including design and code, will transfer to the Client upon full payment.
  • The Client must ensure that they have the right to use any third-party content (e.g., images, videos, text) provided for the project.
  • We are not liable for copyright infringement arising from materials supplied by the Client.
  • We reserve the right to display the completed project in our portfolio unless the Client requests otherwise in writing.

8. Client Responsibilities

  • The Client is responsible for providing accurate and complete information necessary for project completion.
  • The Client must ensure timely communication and feedback to avoid delays.
  • Failure to respond within 14 days may result in project suspension.
  • If the Client chooses not to purchase a maintenance package, they are solely responsible for ongoing website updates, backups, and security.

9. Limitation of Liability

  • We are not liable for disruptions or downtime caused by third-party hosting providers or domain registrars.
  • We are not responsible for any content provided by the Client.
  • We are not liable for any consequential damages, including loss of revenue, arising from the use of the website or delays in its delivery.
  • Our total liability for any claims arising from our services will not exceed the total fees paid by the Client.

10. Termination and Cancellation

  • Either party may terminate the agreement with 14 days’ written notice.
  • In the event of termination by the Client, fees for work completed up to the termination date are non-refundable.
  • We reserve the right to terminate services if the Client breaches these T&Cs or fails to make payment.
  • In the event of project suspension or termination due to non-payment or lack of communication, a reactivation fee may apply.

11. Dispute Resolution and Governing Law

  • These T&Cs are governed by Estonian law.
  • Any disputes will be resolved through negotiation. If no agreement is reached, disputes may be submitted to the Harju County Court.
  • The Client agrees to cover any legal fees incurred by us in the event of a dispute arising from the Client's breach of these T&Cs.

12. Changes to the T&Cs

  • We reserve the right to update these Terms and Conditions.
  • Clients will be notified of any significant changes via email or our website.
  • Continued use of our services after updates to the T&Cs constitutes acceptance of the changes.

13. Force Majeure

  • We are not liable for delays or failures caused by events beyond our control, including natural disasters, pandemics, government actions, or technical failures.

14. Confidentiality

  • Both parties agree to maintain confidentiality regarding any proprietary or sensitive information shared during the project.
  • We may disclose information only if required by law or with prior written consent from the Client.

15. Acceptance of Terms

  • By submitting the Order Form and making payment, the Client confirms their agreement to these Terms and Conditions.

Contact Information

If you have any questions about these T&Cs, please contact us at [email protected].